pindeck.ai — Responsible Play & Eligibility
Last updated: [DATE]
pindeck offers skill-based bowling competition. Where real money is involved, we are committed to fair play and to protecting players. This policy explains who can use real-money features and the tools and resources available to you.
1. Eligibility for Real-Money Features
To deposit, enter In-App Mode Events, place Side Bets, buy paid raffle tickets, or receive payouts, you must:
- be at least 18 years old (or 21 where your state requires it);
- be a U.S. resident physically located in a state/area where the feature is lawful and available; and
- pass identity and location verification.
Real-money features are not available in restricted jurisdictions. [List of excluded states/areas — to be provided by counsel.]
2. Minors
Users under 18 may use only non-wagering features (youth/high-school league play, scoring, equipment tracking) with parent/guardian consent, and may not deposit, wager, buy paid tickets, or receive payouts.
3. Verification
We verify age, identity, and location for real-money access and withdrawals, and may request documentation. We may decline or limit access to comply with law or prevent fraud.
4. Responsible Play Tools
Where real money is enabled, you can:
- set deposit, spend, and time limits;
- take a cool-off break; and
- request self-exclusion for a chosen period.
[Describe exactly how each tool works and how to access it.]
5. Fair Play
Collusion, match-fixing, score manipulation, multi-accounting, and use by ineligible persons are prohibited and may result in voided results, withheld funds, and account closure.
6. Getting Help
If gambling stops being fun or feels out of control, help is available and confidential:
- National Problem Gambling Helpline — call or text 1-800-522-4700, or chat at ncpgambling.org (U.S., 24/7).
- [Add state-specific helplines/resources as required by the states where you operate.]
7. Contact
Questions about eligibility or responsible play: [support@pindeck.ai].